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1. Agreement To Terms
These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Yalla Next LLC FZ (“Company”, “we”, “us”, or “our”), concerning your access to and use of the https://www.yallanext.com/ website as well as the mobile application. You agree that by accessing the Site, you have read, understood, and agreed to be bound by all of these Terms of Use. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS OF USE, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND THE MOBILE APPLICATION AND YOU MUST DISCONTINUE USE IMMEDIATELY.
2. Intellectual Property Rights
Unless otherwise indicated, the Site and the Mobile Application are our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site and the Mobile Application (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws, international copyright laws, and international conventions.
3. User Representations
By using the Site and the Mobile Application, you represent and warrant that:
(1) all registration information you submit will be true, accurate, current, and complete.
(2) you will maintain the accuracy of such information and promptly update such registration information as necessary.
(3) you have the legal capacity, and you agree to comply with these Terms of Use.
(4) you are not a minor in the jurisdiction in which you reside.
(5) you will not access the Site and the Mobile Application through automated or non-human means, whether through a bot, script, or otherwise
(6) you will not use the Site for any illegal or unauthorized purpose.
(7) your use of the Site will not violate any applicable law or regulation.
If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof).
4. User Registration
You may be required to register with the Site. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.
THE TERMS INCLUDE
Your agreement to cancellation charges amounting to 100% of the full visit amount will apply for visits getting cancelled or rescheduled within 12 hours of the visit start time.
Your agreement to the Service Provider arriving one hour before or one hour later to the visit start time.
Your agreement to incur the full visit amount in case the Service Provider waited for 30 minutes on arrival and the Client did not show up.
Order means the booking process by which You agree to purchase any Service.
Orders are completed via one of the Services-interface.
Services means services including purchase of cleaning, housekeeping, or other services as shown on the Yalla Next Mobile application.
Yalla Next may amend the Terms related to the Services from time to time. Amendment’s will be effective upon Yalla Next’s posting of such updates Terms. Your continued access or use of the Services after such posting constitutes your consent to be bound by the Terms, as amended.
A Client is defined as a person who has booked, undergoing a booking and/or completed an Order via one of the Services-interface: YallaNext App, YallaNext Website, chat, phone calls, Social Media, and other channels.
ACCEPTANCE
Your access and use of the Services constitute your agreement to be bound by these Terms, which establishes a contractual relationship between you and YallaNext. These Terms and Conditions supersede all other terms and conditions, oral or written, and all other communications between the parties suggesting additional or different terms.
DELIVERY
Time is of the essence with respect to the delivery and the performance of the “Services”. By completing a booking, You agree to the “Arrival Window” one hour prior to or after the visit start time for starting the Housekeeping Services; and one hour prior to the visit start time and twenty (20) minutes after the visit start time for starting the Babysitting Services. The visit duration begins upon arrival of the Service Provider. Upon arrival to the Client’s address a call will be prompted to notify the Client of arrival, in case the Client does not answer within 30 minutes, the visit will be considered as cancelled and cancellation charges will apply. For information on cancellation charged, kindly refer to the “Cancellation” section below.
PAYMENT
The Client may choose credit card as a payment method. The Client hereby authorizes Yalla Next to charge the card on the profile of the Client. While we will use commercially reasonable efforts to ensure the security of all card and all other personal information, we expressly disclaim any liability for any damage that may result should any information be released to any third parties, and you agree to hold us harmless for any damages that may result therefrom. You will be liable for all transaction taxes on the Service(s) provided.
Any request for cancellation of booking where “Credit Card” Payment Method is selected can be redeemed in terms of YN Points. After cancellation of booking, YN Points (equivalent monetary value) will be accredited in consumer’s registered account over Yalla Next App. Those YN Points can be utilized while making any future reservation with the service providers of your choice (Yalla Next App).
