About our company

SPECIALIZED SKILLS

The Service Providers will only perform tasks that are related to their skillset. A cleaning worker will not babysit a child and a babysitter will not do cleaning chores. The Babysitting Services is only provided at home, the babysitter will not go outside of the house with the family.

5. Prohibited Activities

As a user of the Site and the Mobile Application, you agree not to:

1. Systematically retrieve data or other content from the Site to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
2. Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
3. Circumvent, disable, or otherwise interfere with security-related features of the Site, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Site and/or the Content contained therein.
4. Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Site.
5. Use any information obtained from the Site in order to harass, abuse, or harm another person.
6. Make improper use of our support services or submit false reports of abuse or misconduct.
7. Use the Site in a manner inconsistent with any applicable laws or regulations.
8. Use the Site to advertise or offer to sell goods and services.
9. Engage in unauthorized framing of or linking to the Site.
10. Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Site or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Site.
11. Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
12. Delete the copyright or other proprietary rights notice from any Content.
13. Attempt to impersonate another user or person or use the username of another user.
14. Sell or otherwise transfer your profile.
15. Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats (“gifs”), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as “spyware” or “passive collection mechanisms” or “pcms”).
16. Interfere with, disrupt, or create an undue burden on the Site or the networks or services connected to the Site.
17. Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Site to you.
18. Attempt to bypass any measures of the Site designed to prevent or restrict access to the Site, or any portion of the Site.
19. Copy or adapt the Site’s software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
20. Decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Site.
21. Except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Site, or using or launching any unauthorized script or other software.
22. Use a buying agent or purchasing agent to make purchases on the Site.
23. Make any unauthorized use of the Site, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses.
24. Use the Site as part of any effort to compete with us or otherwise use the Site and/or the Content for any revenue-generating endeavor or commercial enterprise.

6. User Generated Contributions

The use of this website and the mobile application is subject but not limited to the below terms of use:
1. The content of the pages of this website is for the explanation and implementation of our services. It is subject to change without notice.
2. We use cookies to monitor browsing preferences. If you allow cookies to be used, the relevant personal information may be stored by us for use in fields we determine.
3. Yalla Next keeps the right to change, amend, cancel or make exceptions to the terms and conditions listed here. Please check this terms and conditions page from time to time. By using our services, you acknowledge that you agree with our terms and conditions.
4. All materials on the website are owned by or licensed to us. This material includes, but is not limited to layout, the design, look, appearance, graphics, and such. Reproduction is strictly prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
5. You give your consent that you will not do unauthorized use of the materials and information on the website.
6. We may also include links to other websites. These external links are provided for your convenience to provide further information. We are not responsible for the accuracy and correctness of the external link content.
7. Your use of this website and any dispute arising out of such use of the website is subject to the local laws of QATAR Main Courts.
8. Yalla Next may change rates and fees from time to time by posting the changes on the Yalla Next website 10 days in advance, but with no advance notice mandatory for temporary promotions or any changes that result in the reduction of rates and fees
9. Yalla Next cannot be held responsible for the unlawful acts of cleaners/cleaning company partners and users.
10. Customers using the website who are minor/under the age of 18 shall not register as a User of the website and shall not transact on or use the website.
11. Yalla Next has the right to apply penalties to its Service Provider provider partners in the case of damage to the houses or house interiors in order to protect the community. However, what happens to the client’s belongings and house interiors during the cleaning session is solely the client’s responsibility. Yalla Next is not responsible for houses and interiors during the process of getting into the house or getting out of the house. Cleaners/cleaning company partners or Yalla Next are not obliged to cover any damage(s) caused during the cleaning session.
12. Yalla Next will send messages via Whatsapp, SMS, email or notifications as means of communication for the purposes of including but not limited to appointment confirmation & appointment updates and marketing.

7. Mobile Application License

USE LICENSE

If you access the Site via a mobile application, then we grant you a revocable, non-exclusive, non-transferable, limited right to install and use the mobile application on wireless electronic devices owned or controlled by you, and to access and use the mobile application on such devices strictly in accordance with the terms and conditions of this mobile application license contained in these Terms of Use. You shall not:
(1) Decompile, reverse engineer, disassemble, attempt to derive the source code of, or decrypt the application.
(2) Make any modification, adaptation, improvement, enhancement, translation, or derivative work from the application.
(3) Violate any applicable laws, rules, or regulations in connection with your access or use of the application.
(4) Remove, alter, or obscure any proprietary notice (including any notice of copyright or trademark) posted by us or the licensors of the application.
(5) Use the application for any revenue generating endeavor, commercial enterprise, or other purpose for which it is not designed or intended
(6) Make the application available over a network or other environment permitting access or use by multiple devices or users at the same time.
(7) Use the application for creating a product, service, or software that is, directly or indirectly, competitive with or in any way a substitute for the application.
(8) Use the application to send automated queries to any website or to send any unsolicited commercial e-mail.
(9) Use any proprietary information or any of our interfaces or our other intellectual property in the design, development, manufacture, licensing, or distribution of any applications, accessories, or devices for use with the application.

 

APPLE AND ANDROID DEVICES

The following terms apply when you use a mobile application obtained from either the Apple Store or Google Play (each an “App Distributor”) to access the Site:
(1) The license granted to you for our mobile application is limited to a non-transferable license to use the application on a device that utilizes the Apple iOS or Android operating systems, as applicable, and in accordance with the usage rules set forth in the applicable App Distributor’s terms of service.
(2) We are responsible for providing any maintenance and support services with respect to the mobile application as specified in the terms and conditions of this mobile application license contained in these Terms of Use or as otherwise required under applicable law, and you acknowledge that each App Distributor has no obligation whatsoever to furnish any maintenance and support services with respect to the mobile application.
(3) In the event of any failure of the mobile application to conform to any applicable warranty, you may notify the applicable App Distributor, and the App Distributor, in accordance with its terms and policies, may refund the purchase price, if any, paid for the mobile application, and to the maximum extent permitted by applicable law, the App Distributor will have no other warranty obligation whatsoever with respect to the mobile application.
(4) You represent and warrant that
(i) You are not located in a country that is subject to a U.S. government embargo, or that has been designated by the U.S. government as a “terrorist supporting” country.
(ii) You are not listed on any U.S. government list of prohibited or restricted parties.
(5) You must comply with applicable third-party terms of agreement when using the mobile application, e.g., if you have a VoIP application, then you must not be in violation of their wireless data service agreement when using the mobile application.
(6) you acknowledge and agree that the App Distributors are third-party beneficiaries of the terms and conditions in this mobile application license contained in these Terms of Use, and that each App Distributor will have the right (and will be deemed to have accepted the right) to enforce the terms and conditions in this mobile application license contained in these Terms of Use against you as a third-party beneficiary thereof.

In order to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us at:

Qatar – YallaNext
Phone: +974 30009645
Email: info@yallanext.com